The CBA has published a new guide book on Performance Measurement. It is apractical guide to Key Performance Indicators and benchmarking in publicbroadcasting.Written by Fulvio Barbuio of the Australian Broadcasting Corporation, it isavailable for purchase here
http://www.cba.org.uk/Publications/Performance_Measurement.php
or to be viewed as a PDF here.
http://tinyurl.com/ytkvhp
At the recent CBA General Conference, Fulvio also gave a speech on thesubject which can be veiwed here.
http://www.cba.org.uk/conferences_and_events/
2008_CBA_conference/documents/documents/FulvioB.pdf
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